Terms and Conditions

Last updated: 19 March 2025

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and you agree to comply with these Terms.

2. Products and Services

We sell products and offer trade-in services for cash. All products are subject to availability.

3. Trade-In Services

• Eligibility: Items submitted for trade-in must meet our specified criteria.
• Valuation: The value of your trade-in item will be determined by us based on its condition, market value, and other factors.
• Ownership: By submitting an item for trade-in, you confirm that you are the legal owner of the item.
• Payment: Payment for trade-ins will be made in cash or through other agreed-upon methods.

4. Shipping and Collection

• Shipping: If you choose to have your order shipped, you must provide a valid physical address.
• Collection in Store: If you choose to collect your order in-store, you will be notified when your order is ready for pickup.
• Order Confirmation: All orders will be confirmed via phone or email.

5. No Refunds Policy

All sales are final. We do not offer refunds, exchanges, or returns for any products purchased through our website or in-store, except as required by law.

6. User Responsibilities

You agree to provide accurate and complete information when using our website.

7. Limitation of Liability

To the fullest extent permitted by law, Rolekzo General Trading shall not be liable for any indirect, incidental, consequential, or special damages.

8. Intellectual Property

All content on our website is the property of Rolekzo General Trading and is protected by intellectual property laws.

9. Privacy

Your use of our website is subject to our Privacy Policy.

10. Dispute Resolution

Any disputes shall be resolved through good-faith negotiations or binding arbitration.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.